Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is against the Law

Spanish Oaks Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Spanish Oaks Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Spanish Oaks Hospice:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters
  • Written information in other formats (large print, audio, electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as: Qualified interpreters

 Information written in other languages

If you need these services, contact Susan Bennett, Executive Director.

If you believe that Spanish Oaks Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Iris Ames, Civil Rights Coordinator. Address: 8510 Whitfield Avenue, Savannah Georgia 31406. Telephone number: 912-508-0911. Fax: 912-508-0914, Email: iames@spanishoakshospice.com.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Iris Ames, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance Services

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1–912-508-0911.

Español (Spanish): ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-912-508-0911.

Tiếng Việt (Vietnamese): CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-912-508-0911.