Hospice Team

Hospice Staff & Roles

Spanish Oaks Hospice uses a team approach to care.  The individual needs of patients and families will determine the team members involved in your care. Your team members may include:

  • Patient’s Physician
  • Hospice Physician
  • Nurses
  • Social Workers
  • Chaplains
  • Certified Nursing Assistants
  • Bereavement Counselors
  • Dietitian
  • Pharmacist
  • Volunteers
  • Other Ancillary Service Providers

NURSES:  Our hospice nurses are called RN Team Leaders. They coordinate and manage care for all patients. The hospice nurse will work with your physician to ensure that pain and other symptoms are controlled. The RN Team Leaders will also make certain that the necessary medical supplies, equipment, and medications are ordered. Your coordinating nurse is prepared to address any questions you may have about what to expect throughout your illness.

SOCIAL WORKERS:  Our licensed Social Workers will assist both you and your family with emotional and/or financial issues that may arise. Services provided by the Social Worker may include:

  • Emotional support, counseling and guidance in coping with stress.
  • Identification of community resources that are available to assist you.
  • Assistance with planning for funeral arrangements.
  • Providing information about Advance Directives.

CHAPLAINS:   Our Spiritual Counselors are available to assist you and your family in coping with spiritual issues that often arise during end of life. The services offered include regular pastoral care visits, contacting your minister for additional support if desired and conducting funerals and memorial services as requested. Our Spiritual Counselors do not act as a representative of a specific faith denomination, nor do they seek to impose a set of beliefs, or act to change the beliefs of others.

CERTIFIED NURSING ASSISTANTS: Our CNAs will help you with your personal care and assist your primary caregiver to provide you with activities of daily living. CNAs are only allowed to perform care documented on their assignment sheet/plan of care.

VOLUNTEERS: Our trained volunteers are available to assist you and your family in various ways. Volunteers provide many different types of support for our Hospice program, like companionship for patients and families, running errands, and assisting with office duties. We encourage you to utilize the volunteer services.

MEDICAL DIRECTOR:  The Medical Director is not intended to take the place of your physician. The Medical Director and Hospice Physicians work with your physician to ensure the best possible care is provided and make on site patient visits to access and maintain quality care.

Spanish Oaks Hospice was great. I cannot think of a single time that a staff member assisted us and we did not feel cared for and looked after. Our family appreciates the devotion and caring attitude of the entire staff. Thanks for making this difficult time much easier to deal with.

George M. February 2, 2017

There is so much I could say but it all came down to this: From beginning to end the entire Spanish Oaks team was the best that I could ask for. Everyone gave us excellent care.

Bridgette R February 2, 2017